Future role
Provide compliant clinical supervision and operational oversight for mental health targeted case management, while developing staff competency, documentation quality, and reliable service delivery.
The work
These responsibilities describe the core work of this role. Final assignments remain within the professional's verified qualifications, scope, privileges, and program requirements.
Provide and document supervision for assigned mental health case managers at the frequency and in the format required by Chancewell, Medicaid, and applicable payer standards.
Maintain demonstrated competency in MHTCM evidence-based practices and verify required job-specific competencies for supervised staff.
Review caseloads, plans of care, referrals, coordination activity, barriers, follow-up, and closure to ensure work remains purposeful and authorized.
Review documentation for timeliness, service definition, plan alignment, role boundaries, and evidence that coordination actions were completed or appropriately followed up.
Coach staff on community-resource navigation, family and provider communication, privacy, field safety, incident response, and escalation.
Monitor authorizations, required contacts, missed services, overdue documentation, productivity trends, and corrective-action completion without compromising service integrity.
Escalate diagnostic, medical-necessity, treatment-plan, risk, or other clinical decisions to the appropriate LPHA or psychiatric professional.
Support onboarding, competency verification, case assignment, performance feedback, corrective action, and service-readiness decisions.
Prepare for internal reviews, MCO monitoring, audits, and quality-improvement work by maintaining complete supervision and oversight records.
Required
Valued
Apply for this role
Submit the form below with a current resume. Chancewell will confirm receipt by email. Submission does not guarantee an interview, offer, credentialing approval, client assignment, minimum hours, or any particular classification.