The work
What you will own
These responsibilities describe the core work of this role. Final assignments remain within the professional's verified qualifications, scope, privileges, and program requirements.
01Perform structured pre-bill, concurrent, and retrospective reviews using approved criteria for the applicable service and practitioner type.
02Test records for completeness, internal consistency, timeliness, signatures, service definition, plan alignment, medical-necessity support, and scope-of-practice concerns.
03Differentiate correctable omissions from material integrity concerns and escalate suspected falsification, cloning, backdating, or prohibited alteration immediately.
04Return findings to the responsible professional with specific, traceable correction requests while never rewriting or directing unsupported clinical content.
05Track findings, responsible owner, due date, correction method, recurrence, validation, and closure through an auditable quality process.
06Analyze trends by service, role, team, requirement, and risk level to identify training needs and system failures rather than isolated errors alone.
07Facilitate calibration sessions so reviewers and practitioners apply documentation standards consistently.
08Prepare organized evidence for payer monitoring, audits, appeals, investigations, and corrective-action plans while protecting confidentiality.
09Report material risks and recurring patterns to clinical, compliance, revenue-cycle, and operational leadership.